THE DETAILS
Terms & conditions
Last updated September 8, 2026
These terms describe the conditions for using Eli’s website and the Eli app.
1. About Eli
Eli provides AI-assisted Bible study, conversation, and prayer reflection. It is a software service, not a human adviser, clergy member, or source of divine authority. Responses may be inaccurate, incomplete, or inconsistent with your beliefs. Check Scripture references and exercise your own judgment.
2. Using the service
Use Eli lawfully and respectfully. Do not attempt to access other users’ information, interfere with the service, bypass access or purchase controls, introduce malicious software, or submit content you do not have the right to share. You are responsible for your device security and activity under your account.
3. Personal reflection and professional help
Eli supports reflection and learning. It does not provide medical, mental health, legal, or other professional advice, and it is not an emergency service. Do not rely on Eli in an emergency; contact local emergency services or a qualified person who can help.
4. Your content and AI responses
You retain any rights you have in content you submit. By submitting content, you permit its processing as needed to provide the features you use, as described in the privacy policy. These terms do not replace any separate consent required for AI processing or access to your microphone. AI responses may not be unique and may contain errors or third-party material. You are responsible for reviewing responses before relying on or sharing them.
5. Intellectual property
The Eli name, original website and app design, and service materials are protected by applicable intellectual property laws. Bible translations and other third-party content remain subject to their respective rights and licenses. These terms do not transfer ownership of those materials to you.
6. Subscription terms
6.1 Free trial
We may offer a free trial of an Eli subscription. Trial eligibility, duration, subscription period, and the price payable after the trial are shown on the payment screen. Unless canceled before the applicable deadline, the trial converts to a paid subscription at that price. For App Store trials, cancel at least 24 hours before the trial ends. For Google Play trials, cancel before the trial expires.
6.2 Subscription
Subscriptions renew automatically at the end of each billing period until canceled. The period may be weekly, monthly, quarterly, annually, or another period offered on the payment screen, depending on the option you select. Your purchase confirmation identifies your plan, price, and billing period.
6.3 Payment method
Payment is charged through your App Store or Google Play account using the payment method associated with that account at confirmation of purchase, or after any applicable free trial. By confirming a subscription purchase, you authorize the applicable store to collect the subscription fees, including recurring renewal charges, according to the terms displayed at purchase.
6.4 Cancellation
Cancellation disables automatic renewal. Access generally continues through the remainder of the paid subscription period. Trial access may end when you cancel, depending on the offer and store rules. Deleting Eli or requesting account deletion does not cancel a store subscription. Cancel through the store where you subscribed.
App Store: Manage or cancel your subscription in your Apple Account subscription settings. To avoid renewal charges, cancel at least 24 hours before the end of the trial or current subscription period. See Apple’s cancellation instructions.
Google Play: Manage or cancel your subscription in Google Play under Payments & subscriptions. Cancel before your trial expires or your next renewal to avoid the next subscription charge. See Google Play’s cancellation instructions.
6.5 Changes to subscription fees
Subscription fees may change subject to applicable law and the rules of the store handling your subscription. Advance notice will be provided as required through the store, the app, email, or another appropriate channel. Where required, your consent will be requested before a price increase applies. You can cancel before the change takes effect if you do not wish to renew at the new price.
6.6 Refunds
Refund eligibility depends on the applicable store’s policies and your rights under law. Cancellation does not automatically issue a refund for a paid subscription period.
App Store: Request a refund directly from Apple using Apple’s refund instructions.
Google Play: See Google Play’s refund policy and request instructions.
If information is needed to assist with a refund request, any sharing of account, purchase, or usage information is subject to our privacy policy, applicable law, and any required separate consent. These terms do not constitute blanket consent to share your conversation content.
Questions about subscriptions? Contact support@geteli.app. Keep your purchase confirmation and a copy of these terms for your records. Nothing in this section limits your mandatory consumer rights.
For the iOS app, Apple’s Standard End User License Agreement (EULA) applies unless a custom license agreement is provided through the App Store. These service terms supplement the applicable app license agreement and do not limit rights granted under it or mandatory consumer protections.
7. Privacy
Our privacy policy describes the information used to provide Eli. Please read it before sharing personal information or enabling AI and microphone features.
8. Suspension and ending use
You may stop using Eli at any time. Access may be restricted where necessary to address misuse, security risks, or legal obligations. Contact support@geteli.app for questions about your information or access.
9. Disclaimers and your rights
To the extent permitted by law, the service is provided as available without a guarantee of accuracy, uninterrupted operation, or suitability for a particular purpose. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded.
10. Changes and contact
We may revise these terms from time to time. Material changes will be communicated as required by applicable law. For questions, contact support@geteli.app.